Support Center
Dedicated assistance for your mining journey.
< 2 Hours
Avg. Response Time
98.5%
User Satisfaction
24/7
Active Agents
Help Categories
How can we assist you?
Select a category below to find answers or direct your inquiry to the right department.
Mining Operations
Hash rate issues, hardware allocation, and pool connectivity.
Get Technical Help
Dashboard & Account
Login issues, verification status, and security settings.
Manage Account
Billing & Payouts
Withdrawal queries, deposit confirmations, and plan upgrades.
View Financial FAQ
Security & Privacy
2FA setup, wallet address changes, and data protection.
Security Center
Prefer to email us directly?
Our enterprise support team monitors this inbox 24/7.
Open Ticket
Submit a Request
We usually respond within 2 hours.